AI Virtual Assistant
Automation of attention to guests
Our software is designed to integrate with the voice of your brand. It offers immediate support 24/7, learns from every interaction and ensures that the guest will always feel taken care of, regardless of the language or time
The AI and the human supports unified
The IA manages the routines 24/7, but if the query requires empathy or a complex decision (e.g. a technical failure or a special request), your real personal can intervene in vivo with just a click away from the panel. Care efficiently, without losing the human touch
Instant answer 24/7
Our AI is always available to guests, providing support and guidance 24 hours a day, and in any language
Facilitates access to services
Ensures that guests can book services easily by accessing them through the virtual assistant or by using the catalogue, personal digital
Maximize your benefits
From consultation prior to booking to additional sales and crusades, virtual assistant includes both your guests and your accommodation
Contact the voice of your brand
Our wizard is not generic. You can completely customize the tone, the style, and the specific answers to reflect your accommodation. From phrases of welcome to local recommendations, the system maintains the consistency with your brand
Global support, without a break 24/7
Attends to your guests at any time and in any part of the world, even while your computer sleeps. Instantly responds to frequently asked questions about Check-in times or services, ensuring a seamless experience regardless of the time zone
Automation intelligent
Global support, without language barriers
The experience speaks with the voice of your brand
Human warmth in complex cases
Frequently Asked Questions
In how many languages can answer the Virtual Assistant?
The assistant has been trained to attend to and resolve queries multiple languages automatically. Detects the language of the host and responds smoothly and accurately, eliminating the barriers to global communication
How do you know when to my team should intervene?
The wizard uses advanced algorithms to detect the intention of the host. If you identify a need complex, a technical issue or a solicitation of an empathy scale automatically the chat to a real person to take the control
What the wizard learns with time and improves your answers?
Yes. The system is designed for the continuous learning. Every interaction and feedback from the team to help improve the accuracy and quality of responses in the future, to evolve with your business
What the wizard is available on the weekends and at night?
Yes, the availability is total: 24 hours a day, 7 days a week. Serve your guests without rest, ensuring quick responses no matter the time zone
How can the wizard to send recommendations for tours or specific services?
Yes. You can send any type of information that you can configure, from codes Wifi, arrival instructions, to direct links to their tours or gourmet menus, improving the experience of proactively
Do my guests need to download any app to talk with the wizard?
No. All communication and support is done directly in the chat WhatsApp the host, without requiring any downloads or additional registration. This ensures the use immediately and without friction