Your guests are happy from the first message
We use the Artificial Intelligence and the channel of WhatsApp to automate the welcome, the support and the sale of services, ensuring a seamless experience from the first contact
Your personalized welcome and multilingual
When you perform the check-inyour guest receives for WhatsApp a welcome message completely automated. Customize the content and language to get relaxed and to feel welcomed from the first moment. It's like having a digital receptionist 24/7, without lifting a finger
Support smart, and immediate responses
Your guest writes, the assistant responds. As simple as that. The wizard-driven AI is in charge of giving you a fast and constant for WhatsApp, resolving doubts frequent, without you having to intervene every time. We have a receptionist virtual 24/7
Smooth transition to the attention of human
The AI manages the support of routine and frequent consultations. But if the conversation requires empathy, or a management decision, your team can intervene at the moment
Everything is controllable from the panel. The real team takes the chat live with a single click, ensuring that the personal connection and the quality of service is never lost
Services and cross selling direct to the chat
Offer extra services (tours, meals, transportation or any other service) directly from the chat of WhatsApp. At the end of the check-in, your guest receive a link where you can see everything it offers, without having to ask or look for it
Your reputation is gold
The engine of reviews of 5 stars
The management of your reputation should not be a manual work. Our system detects the verify and the active application of valuation at the perfect time, directly in the chat of WhatsApp of the host.
Everything is automatic, programmed from the panel and sent just when the guest is satisfied. A constant flow of positive thoughts to lift your ranking without effort
Frequently Asked Questions
Does my human team is involved from an app or a separate system?
No. His team intervenes directly from the central panel of Wacheckin (PMS), assuming the chat of WhatsApp without the need for the host to change of platform or lose the thread
How the administrator has control over when to activate the human intervention?
Yes, the administrator has the full control. You can decide whether the AI handles all the queries or if the team is alert to take control of the conversation when it deems it necessary
What the guest has to leave the chat of WhatsApp to speak with a human?
No. The beauty of the hybrid system is that all the interaction, either with AI or with your team, keeps within the same single chat of WhatsApp from the host
What the wizard is available on the weekends and at night?
Yes, the availability is total: 24 hours a day, 7 days a week. Serve your guests without rest, ensuring quick responses no matter the time zone