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What you can do › AI reception on WhatsApp

✦ AI reception

A WhatsApp receptionist that never closes

Your guests message you and the agent replies instantly, in their own language: it welcomes them, manages arrival times, changes bookings, issues invoices and handles new bookings. And not only on WhatsApp: it also answers your Booking, Airbnb and Expedia chats from the same place. You just supervise.

Book a demo See how it works

Personalized demo, no strings attached.

Serves guests like your best receptionist, at any hour

Your guest's first impression no longer depends on someone being free to reply.

WhatsApp, Booking, Airbnb and Expedia, one single agent

It doesn't only reply on WhatsApp: the same agent answers your Booking, Airbnb and Expedia chats from one place, 24/7 and in the guest's language (100+ languages). Not a single message left unanswered.

Handles and charges without you lifting a finger

Early check-in, late check-out, extra nights, parking or cleaning: the agent confirms it according to your rules and charges right in the chat with a secure payment link.

Knows when to hand over to you

It resolves the repetitive stuff on its own and only alerts you when a case needs your judgment. Fewer interruptions for your team and zero missed messages.

Every instant reply is one step closer to a 5-star review

Speed is what matters most in the guest experience and in your ranking on the OTAs. Automating support doesn't take away the personal touch: it makes it immediate and consistent.

  • Instantly resolves the usual questions: Wi-Fi, how to get there, hours, house rules.
  • Automatic upselling that adds revenue on every stay, without any pressure.
  • Fewer calls and fewer late-night WhatsApp messages for you and your team.
  • The full guest history saved in one place.
WACheckin's AI agent configuration and its capabilities per property

An agent tailored to your property

You configure it your way, it learns on its own and gives you back the time you now lose answering the same thing over and over.

Fully configurable

You set the rules: hours, add-on prices, policies, replies and tone. The agent adapts to how each property works, not the other way around.

Escalates to a person when needed

If it's unsure or runs into something unexpected, it doesn't improvise: it alerts your team and hands over the conversation for a human to resolve.

Self-learns with every reply

Every time you answer or correct something, the agent learns from it. The more you use it, the better it replies and the less you have to step in.

Creates and sends payment links

When you need to charge for an extra night, a late check-out or a service, it generates the secure payment link and sends it in the chat. No calls or bank transfers.

Updates the booking and the guest timeline

Every action is reflected instantly in the booking and in the guest's history. You see the whole conversation and all actions on a single timeline.

You gain plenty of free time

The agent runs the repetitive operations for you, 24/7. You stop being glued to your phone and get back hours for what really matters.

Let AI run your front desk

Switch the agent on today and serve your guests better while selling more add-ons. We'll show you with your own properties.

Book a demo Chat with us on WhatsApp

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