We're integrated with your local guest-registration authorities. Compliant, automatically.

ResourcesThe guest journey

✦ The guest journey

Every booking, mapped from start to finish

From booking to checkout, your guest receives every step on WhatsApp: confirmation, check-in, access, support during the stay and invoice. One single thread, with nothing left to fall through the cracks.

The guest always knows what's next, without you typing a thing.

M Málaga Centro Suites
online

Six moments, one single WhatsApp thread

The agent guides the guest through every stage of the journey. You just supervise; it does the writing.

1 · Booking confirmed

As soon as they book, they receive the confirmation on WhatsApp with the details of their stay.

2 · Welcome and check-in

We welcome them and send the link to register online before they arrive.

3 · Before arrival

Arrival instructions and guest registration report handled, without you lifting a finger.

4 · Frictionless arrival

They receive their access code at just the right moment. They get in without stopping by reception.

5 · During the stay

Questions, add-ons and requests resolved instantly and in their language, at any hour.

6 · Checkout and review

Checkout reminder, instant invoice and an invitation to leave a review.

Make sure no guest is ever left without an answer

Book a demo and we'll show you the full journey with your own property. No commitment.

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